Often, Voice over Internet Protocol (VoIP) providers will sell you a system, then expect you to complete the set-up with a call to technical support. More often than not, the customer is left with the cord in their hand feeling frustrated and taken advantage of by sales people.
At Penny Tone, we will taylor a phone system to your specification Penny Tone has to offer to provide you will all of the functionality you need and expect from a new system. You do not need to have any technical skills whatsoever, you leave that to us!
Our job does not end there, at Penny Tone we ensure that the quality of every call is crystal clear. We will also ensure that your local network is configured to be optimized for VoIP traffic - which is critical for optimum performance and something no other VoIP provider does.
Finally, unlike other providers, we do not resell any services to supplement our income. We are VoIP engineers, that's what we do and we are proud of it.
As the operations manager of Penny Tone, I oversee the technical operations from our system to each customer.
With over 15 years of experience in the technology communications industry, we understand what customers need and expect from a managed service provider. We're NOT running a huge faceless company; each one of our customers is important to us.