Business phones for offices

Tired of being a ticket number?

Most providers are built for volume. Penny Tone is built for relationships. We take responsibility when you need us most.

10 yrs
Typical Customer Relationship
$20
Per Line / Month + Taxes*
Direct
Cell Access to the Owner
On-site
When It's Needed†

*Plus applicable taxes and regulatory fees. Minimum 10 lines or phones. †On-site visits are provided at our discretion, on a case-by-case basis, and hourly fees may apply. See the Customer Agreement for details.

Built for offices where people work at desks.

Our customers typically have around 30 phones. If your team needs reliable desk phones rather than a pile of features they'll never use, you're in the right place.

Law Firms

Dependable lines for attorneys and staff, call recording, and routing that gets clients to the right person.

Property Management

Office phones plus after-hours routing so tenant calls are handled the way you want.

Manufacturing

Phones for the front office and the floor, set up to fit how your operation actually runs.

Nonprofits

Straightforward pricing and an advocate who helps you spend only on what you need.

A phone provider that's on your side.

Most of our customers came to us frustrated with a big provider's support. They stay — typically for a decade — because we treat their office like our own.

01

You have my cell phone

Every customer gets David Attias's cell number. Use it responsibly and respectfully, and you'll get a real answer, usually right away. On-site when it's truly needed.†

02

Advice in your best interest

Call quality starts with your network. We help with internet, network setup, and smarter ways to route and handle calls — even when the answer isn't something we sell.

03

One plan, no upsells

Everything an office needs in a single plan, on a 1-year agreement — not the 3-year terms many providers lock you into. No tiers to compare, no add-ons to discover on your bill.

†On-site visits are provided at our discretion, on a case-by-case basis, and hourly fees may apply. See the Customer Agreement for details.

Switching is on us.

Keep your numbers, usually keep your phones, and let us handle the details. We configure your call flows to match how your office already works, so your team just picks up and dials.

Talk to David
Keep Your NumbersWe handle the porting, start to finish.
Keep Your PhonesWe provision your existing SIP desk phones.
Or Get New OnesSupplied and configured, ready to plug in.
Call Flows Set UpRouting built around how you work.
Network CheckAdvice on internet and network readiness.
On-site if Needed†When remote support isn't enough.

†On-site visits are provided at our discretion, on a case-by-case basis, and hourly fees may apply. See the Customer Agreement for details.

One plan. Everything an office needs.

No tiers to compare, no add-ons, and a 1-year agreement instead of the 3-year terms many providers require.

Running your own PBX? SIP trunks are available. Need your data elsewhere? Our REST API provides fax, voicemail, call records, and recordings.

We'd rather be honest than sign everyone.

A great fit if…

  • Your employees work at desk phones
  • You want a provider who answers and knows your setup
  • You'd value advice on your network and call handling
  • You need 10 or more phones

Probably not a fit if…

  • Your team lives in softphone apps instead of desk phones
  • You want every integration and power-user feature available
  • You're shopping on price alone and don't need the support
  • You have fewer than 10 phones or lines

Fewer than 10 phones? We're not the right provider for you, but if you genuinely need advice, call anyway. We'll always point you in the right direction.

Common questions.

Who is Penny Tone best for?

Offices where employees work at desk phones — law firms, property management companies, manufacturers, nonprofits, and other professional services. We serve offices with 10 or more phones — most of our customers have around 30.

We have fewer than 10 phones. Can you help?

Our service starts at 10 lines, so we're not the right provider for smaller offices. But if you genuinely need advice, call anyway — we'll always point you in the right direction.

How much does it cost?

One plan, starting at $20 per line per month plus taxes and regulatory fees, with a minimum of 10 lines. Unlimited US & Canada calling, call recording, fax, business SMS, and our smartphone app are included — no tiers and no add-ons. Call recording storage and fax volume are subject to reasonable-use limits set well above what a typical office uses.

Do you require a contract?

Our agreements are one year, renewing annually — not the three-year terms many providers require. If you cancel early, the fee is 50% of the remaining months, not the full balance. Long contracts aren't what keep our customers; most have stayed for around 10 years because the service earns it.

Can we keep our phone numbers?

Yes. We handle the entire number porting process with your current provider.

Can we keep our existing desk phones?

Usually, yes. We provision most standard SIP desk phones you already own. If you need new phones, we can supply and configure them for you.

What happens when something goes wrong?

You call David directly. Every customer gets his cell phone number, and calls are typically answered right away. When it is truly necessary, we can come on-site, at our discretion and on a case-by-case basis. Hourly fees may apply.

Do you help with our network and internet?

Yes. Call quality depends on your network, so we advise on internet service, network setup, and the best way to route and handle your calls — even when the answer isn't something we sell.

Is Penny Tone a good fit for softphone-first teams?

We do have a smartphone app for taking your extension on the go, including SMS messaging (MMS is not supported). But our focus is desk phones for offices. If your team works mainly from softphone apps and wants every integration available, a feature-focused provider will suit you better.

Do you offer SIP trunks or an API?

Yes. SIP trunks are available for offices running their own PBX, and our REST API provides access to fax, voicemail, call detail records, and call recordings.

Already a customer?

Log in to manage extensions, view call history, update billing, and configure your PBX from anywhere.

Log in to Customer Portal

Questions? Talk to David.

Call or text to find out whether Penny Tone is right for your office.

Penny Tone Telecom LLC

5000 E Spring St
Long Beach, CA 90815

Call or text for support

Call or text (310) 409-0570 for support and account updates.

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