Terms of Use

Last Updated: June 26, 2025

1. Acceptance of Terms

By using PennyTone Telecom LLC (“PennyTone”) services, you agree to these Terms of Use. These terms govern your access to and use of all PennyTone websites, portals, software, and communication services (“Services”). If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old to use the Services. By using them, you affirm that you are eligible to enter into a binding agreement.

3. Emergency Calling

PennyTone provides VoIP services, which may include access to 911 emergency calling. However, due to the nature of VoIP technology, access to 911 may be limited or unavailable in certain situations, such as power outages, internet disruption, or use outside the United States. It is your responsibility to maintain an alternative means of accessing 911 services. You must ensure your physical address is correctly registered with us to assist emergency responders. Failure to do so may result in emergency services being dispatched to the wrong location.

4. Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect and use personal information.

5. Use of Services

  • Do not use the Services for unlawful, harmful, abusive, or fraudulent purposes.
  • You may not resell or sublicense the Services without written permission.
  • You agree not to attempt to hack, disrupt, or misuse any part of the platform.

6. Intellectual Property

All PennyTone logos, software, and website content are owned by PennyTone or its licensors. You may not copy or redistribute any part without permission.

7. Payment and Billing

Some services require payment. By subscribing, you authorize recurring billing unless canceled. Prices and fees may change with notice.

8. Termination

PennyTone may suspend or terminate your access to the Services at any time for violation of these terms or misuse of the platform.

9. Disclaimer

Services are provided “as is” without warranties of any kind. PennyTone is not liable for any damages resulting from your use of the Services.

10. Limitation of Liability

PennyTone's liability is limited to the amount you paid in the 12 months prior to any claim. We are not responsible for indirect or incidental damages.

11. Changes

We may update these Terms at any time. Updates will be posted to this page and are effective immediately.

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